Check-in Procedures
Please check here for detailed information on the different service provided at each departure airport.
Please note that flights to certain airports, such as Paris and Hanoi, cannot be selected depending on the country's laws or ordinances and facilities restrictions.
Also, chartered flight and code-sharing flights of other airlines cannot be selected.
A new style of boarding for JAL international flights (QuiC)
- JAL Web check-in International
- You can select your own seat from the seat map and can check-in on JAL web site.
About Baggage
Information on important policies and rules regarding checked baggage, carry-on baggage and the in-flight use of electronic devices.
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- Carry-on Baggage
- Important information on carry-on baggage.
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- Checked Baggage
- Important information on the amount of checked baggage allowed, oversized checked baggage fees, pet fees, surfboard/windsurfing board fees, large baggage and instruments.
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- Precautions for Using Electronic Devices
- Information on using electronic devices (cell phones, cameras, etc.) inside the aircraft.
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- Baggage Limits, Etc.
- Information on restricted carry-on items, dangerous items, high-priced/valuable items and fragile goods.
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- In case of problems with your baggage
(damaged or lost luggage, or lost property) - Information on broken, lost and forgotten checked baggage.
- In case of problems with your baggage
Airport Guides
Airport guides and access information.
Embarkation and Disembarkation Information
- JAL Priority Guest Support
- A Guide for Passengers with Disabilities.
- Traveling with Pets
- We take great care of our customers' "family" until arrival at your airport of destination.
